SERVICE GUARANTED!


Maintain peak clinical performance
Increase equipment uptime
Lower cost of ownership 
Improve productivity
Extend system lifetime

       
Platinum Service Agreement
Increase revenues, control cost, and expand the clinical utility of your equipment by taking advantage of a broad range of value added features.
    Extended hours of coverage 8-8
    98% uptime guarantee
    8 hour on-site response time
      Gold Service Agreement
      High performance and reliability from equipment and
      facilities with improved productivity from your staff.


      Hours of coverage 8-5
      95% uptime guarantee
      Other Services Offered
      Preventative Maintenance
      Time and Materials Service Calls






           

           

        
         Quick Comparison Chart

      Features Platinum Gold
      Hours of Coverage 8-8 8-5
      Uptime Guarantee 98% 95%
      On Site Response 8 Hrs 24 Hrs
      Options Discount 20% 10%
      Weekend/Holiday Discounts 25% 10%
      Applications Training 2 Days 1 Day
      After-hours Rate $175/hr $195/hr
      Weekend/Holiday $225/hr $275/hr
      Labor Included Included
      Priority Response Included Included
      Parts Included Included
      Parts Delivery 24 Hr 24 Hr
      Penalty for Uptime Guarantee 2 weeks 2 weeks
      Preventive Maintenance Quarterly Semi-Annual
      Initial Response Time 1 Hr via Phone 1 Hr via Phone
      Technical Phone Support Yes Yes
      Clinical Phone Support Yes Yes
      Operating Software Updates Yes Yes
      Reliability Upgrades (ECO) Yes Yes
      PMT Coverage Yes Yes
      UPS Coverage Yes Yes
      Cracked Crystal No No
      Crystal Yellowing Yes Yes
      Ivy Gate Coverage Yes Yes
      Duplicate Copy of Hard Drive Yes No

          

      ADVANCED NUCLEAR CONSULTANTS - Providing Service, Support, Parts, and Solutions in Nuclear Medicine - Gamma Cameras Gamma Camera SolutionsApplications Training Gamma Camera PartsTurnkey Solutions